Course Cost: £195.00
About Door Supervision Courses
This course comprises of 4 days training. Delivery includes participatory exercises, group and individual activities and trainer input.
Programme Content
Unit 1 - Roles and Responsibilities of Door Supervisors
• Introduction to the role of the door supervisor • Code of conduct
• Legal constraints • Drugs • Crime prevention • Equal opportunities
• Health and Safety • Emergency procedures
Unit 2 - Conflict Management for Door Supervisors
• Introduction to communication and conflict management • Self-awareness
• Avoiding conflict • Effective communication and customer services skills
• Recognising and defusing conflict • Maintaining space • Defusing high risk conflict
• Resolving conflict • Learning from conflict
What will you get?
Certificate from Edexcel Level 2 BTEC Award in Door Supervision
The Edexcel Level 2 BTEC Award in Door Supervision has been designed to meet the training needs of door supervisors who are employed by large and small companies and operators in the door supervision sector.
By achieving it, you keep inline with government legislation and employer requirements.
Who Should Consider us?
All existing or prospective door supervisors.
What to do Next
You have three options available you can;